Terms of Service

Effective date: April 3, 2026. Last updated: October 12, 2026.

Handoff ("the Service") is a product of Inncode, operated by Shelter Labs LLC, a Delaware limited liability company ("we", "us"). By creating an account or using the Service, you agree to these Terms of Service and to our Privacy Policy. If you do not agree, do not use the Service.

1. What Handoff Does

Handoff provides hosting for HTML pages, Markdown documents, and images. You upload files, and we give you a shareable URL. That's the core of the service.

2. Your Account

You are responsible for keeping your login credentials secure. You are responsible for all activity that occurs under your account. If you suspect unauthorized access, contact us immediately.

3. Acceptable Use

You may use Handoff to host legitimate content. You may not use the Service to host, distribute, or promote:

• Spam or bulk messaging — unsolicited commercial content, link farms, or SEO manipulation schemes
• Malware or hacking tools — viruses, trojans, phishing pages, exploit kits, or any content designed to compromise systems or steal credentials
• Child sexual abuse material (CSAM) — any content that sexually exploits or endangers minors, in any form
• Non-consensual intimate imagery — private sexual content shared without the subject's consent
• Harassment or threats — content targeting individuals with abuse, doxxing, intimidation, or incitement to violence
• Fraud or impersonation — fake login pages, scam sites, or content that impersonates another person or organization
• Illegal content — anything that violates applicable law, including but not limited to content that promotes terrorism, facilitates drug trafficking, or infringes on intellectual property rights

This is not an exhaustive list. We reserve the right to determine what constitutes a violation at our sole discretion.

4. Plans, Payments, and Cancellation

Plans. Handoff has a Free plan and a paid Pro plan. The current limits and features of each plan are shown on our website and in your account settings. We may change what each plan includes; if a change reduces what your paid plan includes, we will tell you before it takes effect.

Billing. Pro costs $5 per month (plus any applicable taxes), billed in advance at the start of each monthly billing period. Your subscription renews automatically each month, and you authorize us to charge your payment method on each renewal until you cancel.

Payment processing. Payments are processed by Stripe. Stripe may act as the reseller or merchant of record for your purchase, in which case Stripe's own terms also apply to the payment and Stripe may collect and remit sales tax or VAT. We do not receive or store your full card number. Charges usually appear on your card statement with INNCODE in the description.

Cancellation. You can cancel at any time from Settings, under Plan and billing ("Manage billing"). Cancellation takes effect at the end of the current billing period, and you keep Pro until then. We do not provide refunds or credits for partial billing periods, except where required by law or where we choose to at our discretion. To request a refund, contact us at the address below.

Failed payments. If a renewal payment fails, we and Stripe will retry it for a limited time. If it still fails, your account moves to the Free plan.

Moving to the Free plan. If your subscription ends for any reason, your existing files stay online and editable, including any password protection you already set. Free plan limits apply only to new files, new passwords, and new uploads.

Price changes. We may change the price of Pro. We will notify you at least 30 days in advance, and the new price applies from your next billing period after that notice. If you do not agree to the new price, you can cancel before it takes effect.

5. Account Termination and Content Removal

We reserve the right to suspend or permanently terminate your account and remove any or all of your hosted files, without prior notice, if we determine that you have violated these Terms or that your content poses a risk to other users, the Service, or third parties.

We are not obligated to provide a warning before taking action. Repeated or severe violations will result in permanent removal.

We may also remove content or accounts in response to valid legal requests or to comply with applicable law.

If we terminate a paid account for violating these Terms, we are not required to refund fees already paid. If we discontinue the Service or terminate your account for any other reason, we will refund the unused portion of your current billing period.

6. Your Content

You retain ownership of the files you upload. By uploading content to Handoff, you grant us a limited license to store, serve, and display that content as necessary to provide the Service.

You are solely responsible for the content you upload. We do not pre-screen uploads, but we may review content that is flagged or reported.

7. Availability and Changes

Handoff is provided "as is." We do our best to keep the Service running, but we do not guarantee 100% uptime or uninterrupted access.

We may modify, suspend, or discontinue any part of the Service at any time. We may also update these Terms. Continued use of the Service after changes constitutes acceptance of the updated Terms.

8. Limitation of Liability

To the fullest extent permitted by law, Handoff and its operators shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of the Service, including but not limited to loss of data, loss of revenue, or interruption of service.

9. Contact

If you have questions about these Terms or need to report a violation, contact us at [email protected].